Symptoms
The user registered an account on exams.cpanel.net and went to the mailbox to receive the email.
After clicking the verification link in the email, he is directed to the exams.cpanel.net login page but receives the message "This link has expired or is not valid".
The user's email system is integrated with a link protection solution (e.g., Microsoft Safe Links scanning, Google Click-time link protection, Openfind Mail2000).
Cause
The Link protection solution scans links in letters, so the verification link becomes invalid.
Resolution
Add noreply@em.exams.cpanel.net into link protection or antivirus exclusions.
Workaround
Contact the cPanel University team to confirm email ownership for manual account activation.
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