Troubleshooting
Having trouble? Maybe we can help out. Take a look at some of these articles to see if it addresses your issue.
- Why can't I log into my newly created account?
- Username field is missing from My Info
- cPanel University account created but the account activation link is not received
- Cannot log in via Use cPanelID button - You need to be logged in to access this page
- Account is inactive - This link has expired or is not valid
- Partner Dashboard - List Users is empty
- Cannot open a course - You do not have the privileges to perform this action
- Cant revisit the courses, the links just keep loading
- How do I reset a forgotten password?
- Why does my certificate and/or account show "Unnamed User" as my name?
- Why can't I login with my username?
- I'm getting an error saying my email address is already in use when trying to log in with my cPanelID (OpenID Connect)